Ratings & Reviews

Overall Rating

4(49 reviews)100% of customers recommend this property

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Was a good place to live, the staff is helpful and professional.submitted by Becca H. - |Recommended: YesInside the apartments are nice and updated and clean. The hall ways could use more regular cleaning as the tenant's seem to think its their own personal trash can. Also, the lock on the main door of the building I lived in has been broken on and off someone usually fixes it but it might be time to update the security. I can hear my neighbors through the walls I'm not sure if its just because they are exceptionally loud talkers or if the walls are just that thin. Our bedroom wall shared a wall with the storage room so we never had any issues at night hearing people talking or noise. The main thing that kept me staying here is the staff. We never once had an issue getting someone out to fix something in our apartment and every time I went into the office mainly for my packages everyone was always friendly and helpful. I want to give a specific thanks to Lindsay from the office, she has an amazing memory for names right after we moved in she was able to address us by our first names whenever we came into the office or she saw us on the grounds. My husband and I noticed she was able to do this with most everyone She is a very kind, professional, personable and helpful person.
response from property -Thank you so much for your review! We appreciate your kind words and that you love being a part of our community! - Lindsey Gardner Assistant Community Manager and Event Coordinator
I really enjoy the community.submitted by Jason R. - |Recommended: YesIts like living w your family, even if your 4 hours away from your real one.
response from property -Good Morning Jason, Thank you so much for your heartfelt review! Please let us know what we can do to earn that 5th star rating overall! -Lindsey Gardner
Very well kept and always in stage for improvementsubmitted by Rebbeca W. - |Recommended: YesManagement and staff
response from property -Thank you so much for the positive feedback. We strive to be a community our residents can be proud to live in and we are thrilled you feel the way you do about living here. -Lindsey Gardner
It's okaysubmitted by Andrew C. - |Recommended: YesNegatively, outside of buildings does not look very nice, scratches and scuffs on everything when I moved in as well and terrible heat insulation. Positively, layout of the apartment is nice and can hardly ever hear neighbors.
response from property -There has been much internal debate about the exterior of the building however, please advise that we are an older property and that is why upon move in we have the move in check lists in place, so that you are not charged upon move out. Going forward we will definitely consider your opinions as we continue to make improvements throughout the property, and we thank you for your feedback. Thank you!- Lindsey Gardner
I think the leasing team is amazing.Extremely Knowledgeablesubmitted by Abdul W. - |Recommended: YesI love the community, the leasing team, everyone is extremely responsive and accommodating. Quality apartments and quality people
response from property -Thanks so much for your recent rating and review We are glad that you love it here and would appreciate knowing what makes you feel that way so we can keep up the good work. Thank you!- Lindsey Gardner
Its a peaceful place to livesubmitted by Rajasekhar C. - |Recommended: YesPeaceful and safe place
response from property -Thanks so much for your recent rating and review. We are glad that you love it here and would appreciate knowing what makes you feel that way so we can keep up the good work but would love to know how we can get that 5 tar rating! Thank you!- Lindsey Gardner
Amazinhsubmitted by Rachel M. - |Recommended: YesThe apartments themselves are not the best quality, but they're okay, safe, and everything functions properly. The management however is amazing. I would live here forever if I could.
response from property -Rachel, Thank you so much for the positive feedback. We strive to be a community our residents can be proud to live in and we are thrilled you feel the way you do about living here!
Home before a Housesubmitted by Lindsey G. - |Recommended: YesIt is a property that strives to make it a community. They put on events every month regardless if it's 99 or -20 out, which is amazing The office staff is always trying to be accommodating where they can. We have lived here since 2014 and it has not disappointed. Certain things could be better but over all it's fantastic. Neighbors are quiet and if not we can easily ask for them to keep it down and they actually listen. Work orders for the few we have had, have been answered within 24 hours... i look at reviews to see where to live and the reviews here were mixed but i trusted my gut. Some of the reviews here make me laugh though i will say that. They think that there is a bug problem when the problem is easy to fix, close your windows Or that the office staff is horrible- I have walked in and heard the assistant manager on the phone and is genuine. The other reviews are wrong Lancaster Village is the perfect place to be before getting a house
It good place to livesubmitted by Hareesh D. - |Recommended: YesIt is good place to live
Quiet, clean, conveient locationsubmitted by Jamie K. - |Recommended: YesIt s great! My neighbors are quiet, no loud parties. I love the location, it takes me 12 minutes to get to work instead of 25. Lots of places to shop near by. Lots of trails and parks to go to.
Very welcomingsubmitted by Brissa D. - |Recommended: Yesreally like it, quiet, friendly, great location
Its a very quite buildren you dont have people playing loud music nor have kids running threw hall way.submitted by Annette W. - |Recommended: Yesits good
Great place to live.submitted by Ricky W. - |Recommended: YesGreat!
I enjoy where I live.submitted by Lovina T. - |Recommended: YesVery comfortable and relaxing.
Nice locationsubmitted by Gregory M. - |Recommended: YesIt is a nice place to live for the price.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Lancaster Village Apts, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Lancaster Village Apts, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose